Product Warranty & Returns

Creative Recreation Product Warranty Information

If you are not completely satisfied with your purchase, Creative Recreation is pleased to offer the highest standard of customer service. All unworn merchandise must be returned in the original packaging, along with the receipt. Customers have up to 30 days from the date of purchase to exchange/return. Shipping charges are non-refundable. Please fill out the online return form found in our return policy.

All products must be returned and inspected before FULL CREDIT is issued or a REPLACEMENT of the same or equal value is given. Creative Recreation DOES NOT PRO RATE OR OFFER PARTIAL CREDIT. We will replace all Creative Recreation products at our discretion.

We expect our Retailers to handle and accept returns in accordance with the Creative Recreation warranty and return policy. If footwear was purchased directly from Creative Recreation please contact 1-866-442-4908 to obtain your return authorization number.

To request a Return Authorization, click here